2017 - present
TOUR GUIDE FOR THE CITY OF FLORENCE, Florence, ITALIA
2020 - 2021
Voice over for audio book “Il vecchio gabbiano ed il passante delle maree”
Narrating voice of the prefilm “To the Point” by Rossano Maniscalchi
2018 - present
TAA, TUSCAN AMERICAN ASSOCIATION ONLUS Florence Committee Member
2014 - 2016 CAROLYN ROUMEGUERE, New York, NY
Store manager
Worked with owner on the creation of new store concept, including design, layout and implementation. Responsible for day to day operations and marketing.
2013 - Dec 2014 ELU, New York, NY
Store Manager
Responsible for all aspects of day to day operations of a new store launch, including:
Hiring and scheduling employees time-sheet, employee action plans, payroll, managing inventory, supervising store appearance, designing and prioritizing displays of merchandise.
Responsible for marketing strategic planning and implementation, including local promotions, client outreach.
Brand in the store: Officine Creative, Marsell, Layer-0, Peachoo, L.G.B., Rick Owens, Martin Margiela, Simona Tagliaferri, Gilda Midani, Isaac Sellam, Tagliovivo, Carolyn Roumeguere, Rosa Maria, Amy Glenn.
2009 - 2012 BELL’ARTE, Scarsdale, NY
Store Manager
Responsible for wholesale and retail sales of Italian and European fine arts and high-end design merchandise. Manage gallery and create window and in-store displays. Oversee order processing and maintain client relationships. Organize special events and exhibitions.
1995 - 2008 NUOVO DESIGN, INC., New York, NY
Client Relationship Consultant
Order processing and fulfillment for Italian fashion and footwear import-export company with international CustomersManaged correspondence and acted as primary point person between clients and manufacturing headquarters.
Redesigned and improved communication standards, order forms and organized documentation for customs processing.
Attended and organized company presence in domestic and international trade shows.
2000 - 2001 BELLA DI CERIGNOLA USA CORP. New York, NY
Office Manager
Administrative manager for international food import company. Translated contracts and documents to comply with USDA food importation standards. Re-organized inventory to improve U.S. distribution of products resulting in US sales growth by 12%. Responsible for client billing and invoice statements.
1992 - 1994 ALITALIA AIRLINES, Rome, Italy
Customer Service Supervisor
Managed customer service on first class Alitalia train service from Florence to Rome Fiumicino Airport. Supervised on-board staff, customer relations, replenishment of on-board inventory and verified and entered data into itinerary log book for Alitalia headquarters.
1988 - 1991 PAKERSON, Florence, Italy
Executive Assistant to Managing Director
Oversaw administrative, and logistical management of company wide meetings for high-end fashion footwear manufacturer. Managed scheduling and calendars for senior executives.
Served as liaison and responded to inquiries from international clientele and sales representatives.
Responsible for the development, maintenance, and communication of administrative protocols for the company, i.e. invoicing, meeting planning, preparation of conference materials.
Preparation and translation of export documents in Italian, French and English. Responsible for order processing for international clientele
TRADE SHOWS
1990 - Present: Act as on-site translator and interpreter for corporate trade show participants. Responsibilities include customer service, order processing, merchandise demonstration and explanation, booth set-up and dismantling.
Participated in the following trade shows:
FANCY FOOD SHOW, Chicago, IL and New York, NY
FASHION COTERIE, New York, NY
JEWELRY ASSOCIATION, New York, NY
MICAM International Footwear Show, Milan, Italy
PITTI UOMO, Florence, Italy
WORLD SHOE ASSOCIATION, Las Vegas, NV
FFANY (Footwear Association of New York) New York, NY
INTERNATIONAL HOTEL/MOTEL RESTAURANT SHOW, New York, NY
TEACHING EXPERIENCE
1995 - present Native Italian speaker with over fifteen years experience teaching Italian to undergraduate and graduate level students as well as corporate executives in private and group settings. Develop learning materials, prepare lesson plans and maintain records to monitor student progress, achievement and attendance. Contribute to the development, planning and implementation of a high quality curriculum for beginning, intermediate and advanced levels.
Schools and Corporations
ACCENT ON LANGUAGE, New York, NY
BARUCH COLLEGE, New York, NY
ISTITUTO ITALIANO, Florence, Italy
ISTITUTO MACHIAVELLI, Florence, Italy
MANHATTAN LANGUAGE INSTITUTE, New York, NY
RENNERT BILINGUAL, New York, NY
WALT DISNEY PUBLISHING, White Plains, NY
CERTIFICATIONS AND AFFILIATIONS
BARUCH COLLEGE, New York, NY, Certification in Rassias Teaching Method
LA SORBONNE, Paris, France, Certification in Interpreting and Translation in French
THE INSTITUTE DE TOURAINE, Tours, France, Certification in Translation in French
SCUOLA SUPERIORE PER INTERPRETI E TRADUTTORI, Florence, Italy
(School for Higher Education for Interpreters and Translators), Degree in Interpreting and Translation in English and French.
ISTITUTO TECNICO COMMERCIALE, Empoli, Florence, Italy
(Accounting diploma).
